Shop rules
I. GENERAL INFORMATION
1. These Regulations set out the rules for creating an account and placing orders in the Online Store (hereinafter: the Store) located and operating at the Internet address: www.funnycase.pl

2. The Store Owner and Administrator is: Lock-Tel Jan Wydro with its registered office in Bochnia, ul. Kościuszki 7, 32-700 Bochnia NIP 868-171-73-92 Regon: 852703199; Records Department Hold. in Bochnia, e-mail address: [email protected] tel (+48) 574 304 204 (available from Monday to Friday from 8.00 to 16.00). Transfer data: BANK BZWBK 50 1090 1838 0000 0001 2989 1085.

3. Before placing the order, the Customer is obliged to read the Regulations.

4. At the latest when the consumer wishes to be bound by a distance or off-premises contract, the trader must inform the consumer in a clear and comprehensible manner of:

a) Address at which the consumer may lodge complaints.

b) The entrepreneur's obligation to deliver goods without defects.

c) the Code of Good Practice referred to in art. 2 point 5 of the Act of 23 August 2017 on counteracting unfair market practices and how to familiarize yourself with them.

d) Possibilities of using out-of-court complaint consideration and redress methods and rules of access to these procedures at the Consumer Ombudsman ul. Kazimierza Wielkiego 31 Bochnia 32-700 or in the State Trade Inspection.

II. PRICE AND PAYMENT
1. All prices provided on the Store's website are gross prices (including the VAT rate) and are expressed in Polish zlotys (PLN).

2. You can pay for shopping in the following ways:

a) prepayment by traditional transfer - after selecting this option, the Customer receives to the e-mail address the details of the transfer along with the bank account number to which the payment should be made.

b) prepayment via Przelewy24 - after selecting this option, the customer is redirected to Przelewy24, where he completes his data and performs the transfer for purchases.

c) prepayment via tPay - after selecting this option, the customer is redirected to the tPay website, where he completes his data and makes a transfer for purchases.

d) prepayment via PayPo- after selecting this option, the customer is redirected to the PayPo website, where he completes his shopping data and completes the declaration of payment for the order within 21 days after purchase

e) prepayment via PayPal - after selecting this option, the customer is redirected to the PayPal page, where he completes his data and makes a transfer for purchases.

3. The choice of payment method is up to the customer, which he should do by choosing the right option.

4. The payment card operator is PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Department of the National Court Register under the number KRS 0000347935, NIP 7792369887, Regon 301345068

III. CONDITIONS OF DELIVERY
1. All products are sent by Polish Post, DPD courier, Inpost or Parcel in motion within 3-7 business days from the date of receipt of payment to the account.

2. Each product is carefully packed and protected.

3. A receipt or VAT invoice is attached to the package. If the customer wants to receive an invoice, he should notify the store when placing the order. Subsequent notification will be accepted only if the parcel has not been sent yet.

4. Shipments are made only within the country.

5. At the time of delivery, the Customer should check in the presence of the supplier that the parcel has no damage or breach resulting from transport.

6. In the event of damage or breach of the shipment, incompleteness or non-compliance with the order, the Customer should immediately report this fact to the supplier of the product in order to draw up a Damage Report in two identical copies, one of which is retained by the Customer and the other transfers the shipment to the supplier.

7. The Damage Report will contribute to a more efficient conduct of the complaint process.

IV. EXECUTION OF THE CONTRACT
1. Placing an order and making a purchase in the Store is subject to the correct completion of the contact form on the Store's website.

2. The client may be natural persons who are at least 18 years old and have full legal capacity, legal persons and organizational units without legal personality, but who may acquire rights and incur obligations on their own behalf. Customers may be persons who are at least 13 years of age but are under 18 to the extent that they can acquire rights and incur liabilities in accordance with the provisions of generally applicable law.

3. Placing an order gives the customer an obligation to pay.

4. The contract for the provision of free services is concluded between the Customer and the Store at the time of placing the order on the Store's website, acceptance, until the account is deleted by Customer or by the Store and the contract for paid services is valid from the moment the order is placed, until the expiry of the period of warranty or guarantee for the delivered product.

5. When placing an order, the Customer may additionally indicate the data required to issue a VAT Invoice.

6. Each submission of an order is confirmed by the Store within 24 hours of placing the order, with the exception of public holidays. If the order cannot be confirmed due to the fault of the Customer (e.g. incorrect email address, telephone number), the order placed will be canceled within 48 hours of its submission.

7. Contact between the Store and the Customer is via email and also via the contact form or telephone.

8. Orders in the store can be placed 24 hours a day, all year round, but they are not carried out on public holidays.

9. In the absence of the ordered product, the Store will inform the Customer of this fact immediately, but not later than within 3 days. In this case, the customer has the right to cancel all or part of the order, or to consent to the replacement of an unavailable product for another, offered by the store. In the event of cancellation of all or part of the order, prepayments will be refunded within 7 days of becoming aware of the resignation by the Store. Camera / lamp cutouts may differ slightly from those shown in the preview.

10. In case of any reservations, especially regarding shipment, please contact the Store.

V. COMPLAINTS PROCEDURE
1. Customers have the right to complain about a product ordered in the Store if it is inconsistent with the contract.

2. In the event of any doubts as to the product's characteristics, especially those not mentioned in the information contained in the offer placed by the Store, the Customer should, before placing the order, direct the inquiry to the Store through one of the contact channels indicated in paragraph I point 2 of the Regulations. The store is not responsible for the assurance of product properties that he did not know at the time the product was released.

3. The customer may, as part of a complaint:

a) request replacement of the defective product,

b) request a repair of the product,

c) submit a price reduction statement,

d) submit a statement of withdrawal from the contract, except that the statement will be ineffective if the Store immediately removes the defect.

4. Customer The consumer decides whether he wants to replace or repair in the first place.

5. The complaint should include proof of purchase, reason for complaint, expected way of exercising the right arising from the complaint.

6. In order to carry out the repair, the product should be sent to the Store's address given in point I paragraph 2 of the Regulations.

7. The product must be properly secured against any damage during transport.

8. The product should be sent back by an economical registered letter, which should be packed and protected against any damage during transport along with all the elements that were received during the purchase, including lcd protective film etc.

9. The Store may refuse to repair only if it is impossible or too expensive. In this case, the Store will offer to replace the product.

10. If the product has already been replaced or repaired and the defect recurred, the Store will offer a price reduction or the option of withdrawal.

11. The customer, subject to paragraph 12, may demand a complaint within 1 year of detecting the defect and no later than within 2 years of issuing the product to him.

12. If the expiry date specified by the Store or the manufacturer expires after 2 years from the date of delivery of the product to the Customer, the complaint period lasts the most until the expiry of this period.

13. The reduced price should remain in such proportion to the price resulting from the contract in which the value of the defective product remains to the value of the functional product.

14. The customer may not withdraw from the contract if the defect is irrelevant.

15. If the Store does not respond to the application or statement submitted by the Customer, referred to in paragraph 3, within 14 days, it is considered that he considered them justified.

16. Complaints may be submitted in electronic form by sending an e-mail, using the contact form or in writing in the traditional letter form.

17. In the event that the settlement of the complaint procedure is impossible, due to the deficiencies described in paragraph 5 or 8, the Store will consider the complaint immediately after completing it, to which the Customer will call.

18. The store shall consider the complaint within 14 days from the date of submission of the complaint.

19. A reply to the complaint is sent to the e-mail address provided when purchasing. If you change your email address - to improve the complaint process - please report this information to the Store.

20. If the manufacturer has assured about the quality of the item sold, the Customer is entitled to a claim for removal of the defect or for delivery of a new product, if the defects of the product become apparent within the time limit specified about in the warranty statement.

21. If a product manufacturer's warranty is granted, if the item sold does not have the properties specified in the warranty statement, the Customer may, during the warranty period, demand:

a) repairing the product,

b) product replacement,

c) refund of the price paid,

d) any other claims provided by the manufacturer.

19. Unless otherwise stipulated in the warranty, the warranty period is 2 years from the day the product was released to the Customer.

20. The warranty statement given to the Customer contains information needed to exercise the rights under the guarantee, in particular the name and address of the guarantor or his representative in the Republic of Poland, duration and territorial scope of the guarantee protection, rights in the event of a defect.

19. Unless otherwise stated in the warranty, liability under the warranty covers only defects resulting from causes inherent in the product sold.

20. The manufacturer exercises his rights under the warranty within the time limit specified in the content of the warranty statement, and if it is not specified - immediately, but no later than within 14 days from the date of issuing the product to him.

21. Since complaints under the warranty granted by the Store are entitled to the Customer in the event of non-compliance of the product with the contract, and complaints under the guarantee granted by the manufacturer are entitled to defects arising from reasons inherent in the sold product, it should be assumed that no complaint is :

a) using the product in a manner inconsistent with its intended purpose, including mechanical damage,

b) improper storage of the product, in particular by causing moisture, exposure to excessive sunlight,

c) independent repairs, alterations or incorrect software changes, installing applications not in accordance with the manufacturer's instructions,

d) product overloads resulting from excessive use or work in improper conditions, contrary to the manufacturer's instructions,

e) damage resulting from power network surges,

f) damage caused by extraordinary atmospheric phenomena.

22. The Store does not accept products sent on delivery or by courier, but only by economic registered mail.

23. In the event of a dispute on the basis of a concluded Contract of Sale, the parties shall endeavor to resolve the matter amicably. The law applicable to any dispute arising under these Regulations is Polish law.

24. The Seller informs the Customer who is a Consumer about the possibility of using extrajudicial means of dealing with complaints and redress. The rules of access to these procedures are available at the registered offices or on the websites of entities authorized to settle disputes out of court. They may in particular be consumer ombudsmen or Voivodship Inspectorates of Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection.

The seller informs that at http://ec.europa.eu/consumers/odr/ a platform is available for online dispute resolution between consumers and entrepreneurs at the EU level (ODR platform).

VI WITHDRAWAL FROM THE CONTRACT
1. The customer making the purchase as a consumer has the right, within 14 days of delivery of the ordered product, to withdraw from the distance contract without giving reasons and without incurring costs, except for the costs associated with returning the product to the Store, by submitting a written statement to the seller.

2. Under Article 38 (3) of consumer law. A personalized product, manufactured at the customer's request, is not refundable.

3. The statement can be submitted electronically on the form, a template of which is attached as Annex 1 to these Regulations, available for download on the Store's website, by sending it by e-mail to the address of the Store or by submitting a written statement sent in a letter to the address of the Store. Store addresses are given in paragraph I point 2 of the Regulations

4. To meet the deadline for withdrawal from the contract, it is enough to send a statement within 14 days of delivery of the product.

5. The Store shall immediately send the Customer a confirmation of receipt of the statement of withdrawal from the contract in the form of e-mail, enabling its download and storage.

6. The returned product should be unchanged, unless the change results from normal use. The customer should return the product in the quantity and quality composition in which he received it, subject to the previous sentence. In particular, it should attach any parts, accessories, instructions, description of conditions of use and other documents received with the product. Sett. V point 22 of the Regulations shall apply accordingly.

7. The returned product should be sent to the address of the Store's headquarters given in paragraph I point 2 of the Regulations

8. Returned product should be made properly secured.

9. The package should be accompanied by the statement referred to in paragraph. 2 and a copy of the proof of purchase.

10. The customer bears the direct cost of returning the product to the Store.

11. The customer is responsible for reducing the value of things as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of things.

12. The Store shall return the payment immediately, but no later than within 14 days from the date of receipt of the statement from the Customer.

13. Payments will be reimbursed by electronic bank transfer to the account specified by the Customer at the time the declaration is made. If the Customer chooses a method of delivery other than the cheapest regular delivery method offered by the Store, the Store is not obliged to refund the additional costs incurred by the Customer.

14. If the Customer makes a statement of withdrawal from the contract before the Store accepts his offer, the offer ceases to be binding.

15. The Customer is not entitled to withdraw from the contract in respect of contracts:

a) for the provision of services, if the Store has performed the service in full with the express consent of the Customer, who was informed before the start of the service that after the performance of the service by the Store will lose the right to withdraw from the contract;

b) in which the subject of the service is a non-prefabricated item, manufactured according to the Customer's specifications or serving to satisfy his individual needs;

c) in which the subject of the service is an item having a short shelf life;

d) in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things;

e) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

f) for the supply of digital content that is not transferred on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract.

VII SPECIAL HAZARDS RELATING TO THE USE OF THE SERVICE PROVIDED BY ELECTRONIC MEANS. SOFTWARE FUNCTIONS AND OBJECTIVES
TECHNICAL REQUIREMENTS

Using the Store's services requires a device with Internet access to use Mozilla Firefox 3.x + or Internet Explorer 7.0+ or ​​newer with Java Script and Java applets installed, in some cases using Flash 4 or newer, Quicktime, Acrobat Reader, have a current, active and properly configured e-mail account. The website is optimized to 1024 x 768 resolution.

VIII PROHIBITION OF CUSTOMER CONTENT BY THE CUSTOMER
1. It is forbidden for clients to provide any illegal content that violates other people's rights, in particular personal rights.

2. It is forbidden to send any spam content to the Store's address or to circumvent the process of purchasing services, in particular links to external websites, email addresses, telephone numbers, messenger data, except for the data required in the registration process. This prohibition also covers hidden activities.

3. The Customer is responsible for the accuracy and compliance of the data provided during the purchase.

IX RULES FOR THE CORRECT USE OF THE STORE

1. The Customer, by accepting these Regulations, declares that he will not:

a) used the Store and its content to commit a crime,

b) undertook programming activities to obtain data from the Store's website,

c) undertook programming activities to virus or otherwise infect the Store's website,

d) otherwise violated the law or the provisions of these Regulations.

2. If the Customer violates the Rules of Correct Use of the Store, or the Store receives an official notice or receives reliable information about the unlawful nature of the content or data posted by the Customer on the Store's website, the Store will remove illegal content and shall be entitled to take legal measures.

IX FINAL PROVISIONS

1. Any change to the regulations does not affect contracts concluded before its change. The Store will inform the Customer about changes to the Regulations 14 days in advance. The Customer's account expires if he does not conclude a contract under the terms of the new Regulations. If the Customer makes a statement of non-acceptance of the new Regulations, the contract binding him with the Store expires, with the proviso that its expiry does not affect the validity of contracts concluded before the change.

2. The Store has copyrights to the content it contains, including its software and layout. Customers are obliged to comply with rights

3. The law applicable to the contract between the Customer and the Store is Polish law. All disputes related to the services provided by the Store will be settled by the competent Polish common courts.

4. Disputes arising between the Store and a Customer who is not a Consumer shall be subject to the court having jurisdiction over the Store's seat.

5. Annexes to these Regulations constitute its integral part.

6. The Regulations enter into force on December 25, 2014.

COOKIE POLICY

1. General information.
The operator of the Website http://www.funnycase.pl is Jan Wydro LOCK-TEL with headquarters in Bochnia, ul. Kościuszki 7, 32-700 Bochnia NIP 868-171-73-92 Regon: 852703199; Records Department Hold. in Bochnia
The website gathers information about users and their behavior in the following ways:
Through information voluntarily entered in forms.
By saving cookie files in end devices (so-called "cookies").
2. Information on forms.
Service collects information provided voluntarily by the user.
The website may also save information about connection parameters (time, IP address)
Data in the form are not disclosed to third parties other than with the consent of the user.
The data provided in the form may constitute a set of potential customers, registered by the Website Operator in the register kept by the Inspector General for Personal Data Protection.
The data provided in the form are processed for the purpose resulting from the function of the specific form, e.g. to process the service request or business contact.
The data provided in the forms may be provided to entities technically performing some services - in particular, it concerns the provision of information about the owner of a registered domain to entities that are operators of internet domains (primarily Scientific and Academic Computer Network jbr - NASK), payment service websites or other entities, with which the Website Operator cooperates in this area.
3. Information about cookies.
The website uses cookies.
Cookie files (so-called "cookies") are IT data, in particular text files, which are stored on the Website User's end device and are intended for using the Website's pages. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
The entity placing cookies on the Website User's end device and accessing them is the Website operator.
Cookies are used for the following purposes: The Website uses two basic types of cookies: "session" cookies and "persistent" cookies. Session cookies are temporary files that are stored on the User's end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
creating statistics that help to understand how Website Users use websites, which allows improving their structure and content;
maintaining the Website User's session (after logging in), thanks to which the User does not have to re-enter the login and password on each subpage of the Website;
determining the user profile in order to display him tailored materials in advertising networks, in particular the Google network.
Software for browsing websites (web browser) usually by default allows storing cookies on the User's end device. Website Users can change the settings in this area. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.
Restrictions on the use of cookies may affect some of the functionalities available on the Website.
Cookies placed on the Website User's end device can also be used by advertisers and partners cooperating with the Website operator.
We recommend reading the privacy policy of these companies to learn the rules of using cookies used in statistics: Google Analytics privacy policy
Cookies can be used by advertising networks, in particular the Google network, to display ads tailored to the manner in which the user uses the Website. For this purpose, they may save information about the user's navigation path or the time spent on a given page.
In terms of information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using tools: https://www.google.com/ads/preferences/

4. Server logs.
Information about some user behavior is subject to logging in the server layer. These data are used only to administer the website and to ensure the most efficient service provided hosting services.
The viewed resources are identified by URL addresses. In addition, the following may be subject to registration: The above data are not associated with specific persons browsing the pages.
time of receipt of the inquiry,
response time,
name of the client station - identification carried out by the HTTP protocol,
information about errors that occurred during the implementation of the HTTP transaction,
URL address of the page previously visited by the user (referrer link) - if the Website was accessed via a link,
information about the user's browser,
Information on the IP address.
The above data is used only for server administration purposes.
5. Access to data.
The data is disclosed to external entities only within the limits permitted by law.
Data enabling identification of a natural person are made available only with the consent of that person.
The operator may be required to provide information collected by the Website to authorized bodies on the basis of lawful requests to the extent resulting from the request.
6. Managing cookie files - how to give and withdraw consent in practice?
If the user does not want to receive cookies, he can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites
To manage cookie settings, select the web browser / system from the list below and follow the instructions:
Internet Explorer
Chrome
Safari
Firefox
Opera
Android
Safari (iOS)
Windows Phone
Blackberry
Appendix 1

MODEL WITHDRAWAL FROM THE CONTRACT

THIS FORM SHOULD BE COMPLETED AND SENT ONLY IF YOU WANT TO WITHDRAW FROM THE CONTRACT.

Entrepreneur: Jan Wydro LOCK-TEL ul. Kościuszki 7, 32-700 Bochnia, [email protected], tel. (+48) 574 304 204.

I hereby inform about my withdrawal from the contract of sale of the following items

.................................................. .................................................. .......

Date of receipt of the item (Enter the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item)

.................................................. .................................................. .......

Customer's first and last name

.................................................. .................................................. .......

Customer Address

.................................................. .................................................. .......

Client's signature (only if the form is sent in paper version)

.................................................. .................................................. .......

Place and date

.................................................. .................................................. .......

RIGHT TO WITHDRAW FROM THE CONTRACT

You have the right to withdraw from this contract within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date of delivery. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement sent in electronic form using the form template available on the Store's website or by submitting a statement on the Store's website or in writing using the form attached to the product. You can use the model withdrawal form on the Store's website, but it is not mandatory. To meet the deadline to withdraw from the contract, you only need to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

EFFECTS OF WITHDRAWING FROM THE CONTRACT

In the event of withdrawal from this contract, we will refund you all payments received from you, including the cost of delivering the item by economic registered mail (except for additional costs resulting from the method of delivery chosen by you other than the cheapest usual delivery method offered by us) immediately, and in any case no later than 14 days from the day on which we were informed of your decision to exercise the right to withdraw from this contract. The payment will be refunded using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise. After receiving your statement,we will send the confirmation of receipt of the withdrawal information. We have the right to withhold reimbursement until we receive the item. Please send or give us the item to the address ul. Kościuszki 7 lok. 2, 32-700 Bochnia, immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the 14-day deadline. You will have to bear the direct cost of returning the item. You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the thing.

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DOWNLOAD REGULATIONS

DOWNLOAD THE WITHDRAWAL FROM THE CONTRACT

DOWNLOAD PRIVACY POLICY